The Section Management Process (SMP) is a section management model that has been developed to assist sections in their planning and implementation of services and programs that will meet the needs of current and future members.

Section Excellence is one of the highest levels of achievement in SMP, and the only one determined by section members. Sections that reached any level of Section Excellence proved their dedication and commitment to providing quality programs and services.  The section is awarded with section excellence by meeting or exceeding the Society’s objectives in satisfaction and loyalty and by meeting or exceeding their retention rate from the previous membership year.